Shipping & Return Policy

Shipping

We use ground carriers such as UPS and FedEx to deliver our orders and tracking #’s are updated to your account when your order is shipped. Please note that tracking order may go to your spam folder.

The rate charged for the shipping of your order is based on weight and location. Orders including hazardous materials, such as primers will also include a HazMat Fee, assessed by the carrier.  We ship all hazardous materials by UPS ground. Current HazMat fees can be obtained by contacting UPS or Extreme Reloading, or by visiting our FAQ page. Before the final checkout page you will be shown what the cost of shipping will be.

We will consider all shipping options when filling your order.  If we can reduce shipping costs by using an alternative we will. This cost adjustment will be done after your order is placed but before we ship your order.

Ammunition restrictions

Handgun – Must be 21 years of age or older

Rifle – Must be 18 years of age or older

Due to the complexity of laws that change from state to state we require the customer to verify that the ammunition that is being purchased abides by your local laws.

 

Shipping is prohibited to the following states

Alaska

Hawaii

Massachusetts

 

Order from the following states will be placed on hold until proper documentation and/or information is received per your state law(s).

California – All ammo must be shipped to an FFL.  Customer MUST supply FFL’s name, address and phone number at time of purchase.  We are not responsible for any fee’s associated with the pickup of your ammo from the FFL of your choosing.  Please verify they will accept your order prior to placing the order.

Connecticut

– A valid ammunition certificate and a legal photo ID that shows date of birth and photograph

Illinois

– FOID card must be on file with us.  If this has already been supplied to us with a previous order please notify us in the notes section when you place your order

Massachusetts

New Jersey

– FPID cards must be on file with us

New York

– Must ship to an FFL dealer or registered Seller of Ammunition and this must be on file with us

Washington D.C.

– Valid Firearms Registration Certificate must be on file with us

Returns/Refunds/Exchanges

Extreme Reloading wants to make sure that your shopping experience is an excellent one and if for some reason, a product is not to your satisfaction, we can offer solutions.
Product(s) must be in the original packaging and returned in the original packaging within 30 days of delivery.

Items that are not eligible for return include the following:

Hazmat items
Clearance items
Custom made orders
Items requested outside of the 30-day return period.

If your product qualifies for a return you can start the process with the following contact us link or email us at [email protected] with your order number and the items you’d like to return in your email message.  Please be aware of the following information regarding how this process will proceed:

All shipping (to and from) costs are deducted from the refund.
You will receive an email confirming we received your request that will include additional details on the process.
An itemized Return Authorization, return shipping labels, and detailed instructions will be emailed to you upon approval. Approved returns must be returned within 30 days of receiving approval.
If your return will be coming back via freight truck, we will require you provide us a photo before your return will be authorized. This can be as simple as a cell phone photo. We just need a “before” picture in case there is any damage to the item on its way back to us.
If an order is cancelled after being fulfilled and picked up by the shipping company, you will be responsible for the rerouting fee to bring it back to Extreme Reloading.
Your return must be properly packaged in the original packaging to help reduce damage and include all original parts, manuals, pieces, packing slips, etc.
After Extreme Reloading receives and inspects the return, your refund will be issued. The processing time for the refund will depend on the payment option used for the order.
Any items returned outside of this process or 30-day period are not eligible for a refund.
Any items returned on your own are not eligible for a refund