Policies

Handgun – Must be 21 years of age or older
Rifle – Must be 18 years of age or older

Due to some of our distributors policies and the complexity of laws that change from state to state some products may not be able to be shipped into your state, or we may require the customer to verify that the ammunition that is being purchased abides by your local laws.  Please check with us if you are being affected.

The following states maybe affected:

Alaska

California – All ammo must be shipped to an FFL.  Customer MUST supply FFL’s name, address and phone number at time of purchase.  We are not responsible for any fee’s associated with the pickup of your ammo from the FFL of your choosing.  Please verify they will accept your order prior to placing the order.

Connecticut – A valid ammunition certificate and a legal photo ID that shows date of birth and photograph.

Hawaii

Illinois – FOID card must be on file with us.  If this has already been supplied to us with a previous order please notify us in the notes section when you place your order.

Massachusetts

New Jersey – FPID cards must be on file with us.

New York – Must ship to an FFL dealer or registered Seller of Ammunition and this must be on file with us.

Washington D.C. – Valid Firearms Registration Certificate must be on file with us

A 5% transaction fee will be applied to ALL cancelled orders in order to cover our credit card processing fees.

Any order placed can be cancelled after payment but only if the order is cancelled before the items are processed for shipment.  Cancellations can be done by the following methods.

  1. Reply to the confirmation email instructing us to cancel your order.
  2. Email us at [email protected].  Please include your order number and your contact information.

All claims must be reported to us within 30 days of our shipment date.

All orders are insured for the appropriate value upon shipping.  In the unfortunate event that the shipper identifies your order (by tracking number) lost, damaged, and/or stolen, refunds and/or replacements will not be processed prior to the shipper confirming the claim process can be initiated.  In some instances your assistance may be REQUIRED in order for a claim to be processed.  Failure to provide requested information/documentation/photos to either Extreme Reloading and/or shipper representative may result in the refund and/or replacement not being issued.

Privacy

This privacy policy discloses the privacy practices for extremereloadingnv.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

– What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

– What choices are available to you regarding the use of your data?

– The security procedures in place to protect the misuse of your information.

– How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

– See what data we have about you, if any.

– Change/correct any data we have about you.

– Have us delete any data we have about you.

– Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-888-702-2341or via email.

A 5% transaction fee will be applied to ALL cancelled orders in order to cover our credit card processing fees.

Extreme Reloading wants to make sure that your shopping experience is an excellent one and if for some reason, a product is not to your satisfaction, we can offer solutions.

Product(s) must be in the original packaging and returned in the original packaging within 30 days of delivery.

Items that are not eligible for return include the following:

Ammunition – Manufacture defect in its materials or workmanship will be subject to warranty by the manufacturer.
Hazmat items (Powder and Primers)
Clearance items
Custom made orders
Items requested outside of the 30-day return period.

If your product qualifies for a return you can start the process with the following contact us link or email us at [email protected] with your order number and the items you’d like to return in your email message.  Please be aware of the following information regarding how this process will proceed:

All shipping (to and from) costs are deducted from the refund.
You will receive an email confirming we received your request that will include additional details on the process.
An itemized Return Authorization, return shipping labels, and detailed instructions will be emailed to you upon approval. Approved returns must be returned within 30 days of receiving approval.
If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone photo. We just need a “before” picture in case there is any damage to the item on its way back to us.

If an order is cancelled after being fulfilled and picked up by the shipping company, you will be responsible for the rerouting fee to bring it back to Extreme Reloading.
Your return must be properly packaged in the original packaging to help reduce damage and include all original parts, manuals, pieces, packing slips, etc.
After Extreme Reloading receives and inspects the return, your refund will be issued. The processing time for the refund will depend on the payment option used for the order.
Any items returned outside of this process or 30-day period are not eligible for a refund.
Any items returned on your own are not eligible for a refund.

As of 11-1-2022 all remanufactured ammunition orders will contain a card with information pertaining to the ammunition within the bag.  The information on this card must be provided in the event you need to contact us regarding your order.

Exchanges

All orders are final, we cannot take ammunition back that has been in the hand of the public.  Exceptions are made for defective ammunition only.  In the event you have received a product that is defective from the manufacturer we will further advise you on how we will need to handle it.  The only exception would be if you received an incorrect item from us in your order.

Order Issues

Order Issues must be reported to us within 30 days of receipt.  Please be prepared to provide us documentation and/or pictures of your concern upon request.  Failure to provide the documents and/or pictures upon request may result in denial of your claim.

We use ground carriers such as UPS and FedEx to deliver our orders and tracking #’s are updated to your account when your order is shipped. Please note that tracking order may go to your spam folder.

The rate charged for the shipping of your order is based on weight and location. Orders including hazardous materials, such as primers will also include a HazMat Fee, assessed by the carrier.  We ship all hazardous materials by UPS ground. Current HazMat fees can be obtained by contacting UPS or Extreme Reloading. Before the final checkout page you will be shown what the cost of shipping will be.

All Firearms must be shipped to an FFL